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Best AI tools for Chatbots (2026)

Build AI chat assistants for support, sales and your website.

The problem

Picking AI tools for Chatbots is about fit, not feature lists. Below are the options we'd actually recommend, with a note on where each one earns its price.

Best paid option

Gorgias logo Gorgias

AI helpdesk built for Shopify and e-commerce support teams

Best for agencies

Gorgias logo Gorgias

AI helpdesk built for Shopify and e-commerce support teams

Best for beginners

Zipchat AI logo Zipchat AI

AI sales and support chatbot for online stores

Compare the top tools

# Tool Pricing Starts at Best for Rating
1 Gorgias logo Gorgias Paid USD 10 E-commerce, Small business,... ★ 4.3 Visit →
2 Zipchat AI logo Zipchat AI Paid USD 49 E-commerce, Small business,... ★ 4.7 Visit →

Recommended tools

Gorgias logo

AI Ecommerce Tools

AI helpdesk built for Shopify and e-commerce support teams

Paid Free trial Affiliate
Zipchat AI logo

AI Ecommerce Tools

AI sales and support chatbot for online stores

Paid Free trial Affiliate

How to choose

For chatbots, prioritise tools that solve your specific workflow end-to-end rather than the one with the longest feature list. Start with a free or freemium option to validate fit, then upgrade once you know which capabilities you rely on daily.

Frequently asked questions

Paid plans in this list start from around USD 10 per month, and several options offer free or freemium tiers.
Our current top picks are Gorgias and Zipchat AI. The best choice depends on your budget, team size and the specific tasks you need to automate — use the comparison table above to weigh pricing and features side by side.